REFUND POLICY

At Mirovoa, we are committed to providing high quality home decor products and ensuring a smooth shopping experience for our customers. If you are not fully satisfied with your purchase, we are here to help.

We accept refund and return requests within 14 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Items that show signs of use, damage not caused during shipping, or are returned without proper packaging may not be eligible for a refund.

To request a return or refund, please contact us at shopmirovoa@gmail.com with your order number and details about the issue. Our team will review your request and guide you through the next steps.

Once your return is approved, you may be required to send the item back to the return address provided. After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within a few business days. Please note that processing times may vary depending on your payment provider.

Shipping costs are non refundable unless the return is due to a damaged, defective, or incorrect item received. In such cases, we will cover the return shipping or provide a replacement where applicable.

If you have any questions about our refund policy, feel free to contact us at shopmirovoa@gmail.com and we will be happy to assist you.